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Product Care

To ensure that the armour system provides you with years of unfailing service, please follow the care instructions listed below. These can also be found on the label located on the inside of your carrier.


  • Prior to cleaning, remove the soft armour panels and any inserted hard armour plates from your carrier. Empty all contents of pouches and secure the shoulder and side closures.
  • Machine wash on a gentle cycle.
  • Use mild laundry detergent.
  • Do not bleach.
  • Hang to dry.
  • After cleaning, carefully inspect the carrier for signs of wear or defects. Should you identify any issues, please contact PRE Labs immediately.


The soft body armour panels are covered with a durable 170 denier polyamide fabric and are ultrasonically sealed to provide an impermeable protective layer. Each armour panel is vacuum tested to ensure a perfect seal. Maintaining this protective layer is critical to the performance of your ballistic panels.

It is imperative that if you identify any flaws or breaches in your soft armour protective layer you contact us immediately.

To care for your soft body armour panels, please follow these instructions:

  • Wipe panels with a damp cloth using mild soap.
  • Lay the panels flat or hang to dry.
  • When storing your panels, hang or lay flat.
  • Do not machine wash or dry clean.
  • Do not machine dry.
  • Do not store in direct sunlight.
  • Do not bleach.
  • Do not iron.


  • After cleaning, carefully inspect the panels for signs of wear or defects. Should you identify any issues, please contact us immediately.
  • The body armour panels and outer vest must be fully dry prior to reinserting them back into the carrier.
  • Initially, the soft armour panels may feel stiff. As with a new pair of shoes, the panels will break in and soften over time. The more the armour is worn, the softer, pliable, and more comfortable the panels become.


  • Wipe with a damp cloth using mild soap
  • Do not store in direct sunlight
  • Do not bleach

If you have any questions or require assistance in assembling or fitting your armour system, please don’t hesitate to contact us.

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If you are unable to find the information you are looking for, please contact our Customer Service Representatives and we will be happy to help answer your questions.

Customer Service Hours:

Toll Free: 1-877-435-7360
Phone: 1-778-753-6539
7 a.m. to 3:30 p.m. Mon-Fri PST

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