Your protection and complete satisfaction are what drives us to develop innovative, lightweight, and comfortable body armour systems.
We take pride in providing products that are of the highest quality and adhere to our strict manufacturing standards. Our customer service representatives are committed to providing you with the best possible solutions to meet or exceed your expectations.
Your PRE Labs Inc. armour panels are warrantied to provide you with the stated protection from the specified threats for a period of five (5) years from the date of manufacture. Your PRE Labs Inc. carrier is warrantied against defects in materials and workmanship for a period of two (2) years.
Both warranties are subject to the following limitations:
This warranty is void if:
Should you identify any defects in your armour panels or vest carrier, please contact us immediately at firstname.lastname@example.org or call 1-877-435-7360 for instructions on how to return the product(s) for warranty repair or replacement.
PRE Labs Inc. reserves the right to repair or replace the warrantied product(s) at its exclusive discretion, without cost to you OR provide you with a refund for the purchase price on a prorated basis.
PRE Labs Inc. disclaims any liability for consequential damages or any expressed or implied warranty for particular purpose other than as provided above, listed on the product warning labels, or contained within the product owner’s manual.
If you are unable to find the information you are looking for, please contact our Customer Service Representatives and we will be happy to help answer your questions.
Customer Service Hours: